Telemedicine

Due to the coronavirus outbreak, we are converting some scheduled office appointments to telemedicine video calls. This is in compliance with the Pennsylvania and National State of Emergency in an effort to help reduce exposure to the COVID-19 virus for our patients and staff.

How ANA is Keeping You Safe

We want to ensure that you are not delaying the care you need.

Our preferred telemedicine platforms are FaceTime, Skype, and Doxy.

FaceTime

Skype

Doxy.me

If you are using an Apple device, the FaceTime app is already installed. No setup is required.

To set up a Skype account and get started using the app, click here.

If your appointment will be on Doxy.me, follow the instructions below.


How to check in for your appointment on Doxy.me

   Click here to download these instructions (PDF)

Use a device that has a camera and microphone. Open your web browser:

PC and Mac Chrome, Firefox, Safari
Android Chrome
iPhone/iPad Safari

Type your doctor’s Doxy.me web address into the browser:

Waiting room URL typed into a web browser

Type in your name and click Check In:

Typing in your name when you arrive in the waiting room

Allow Doxy.me to use your camera and microphone:

Enable camera on Doxy.me
Browser permissions window

You’re done! Your doctor will start your visit shortly.

Tips for a successful visit

  • Have a good internet connection
  • Restart your device before the visit
  • Use the “Pre-Call Test” button in the waiting room